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PLATFORM TERACO

In today's interconnected world, it is important to be able to serve local and global markets through digital channels. Platform Teraco is located within Africa's largest data centres that provide an interconnection marketplace for this purpose.

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INFRASTRUCTURE
TO SUPPORT YOUR
BUSINESS

PLATFORM TERACO GIVES YOU:

Lowest latency 
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Access to the most extensive collection of cloud, network, and service providers 
Improved Security Icon
Imporived security through a direct connection that bypasses the internet
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Cloud-ready network architecture 
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A strategic partner to future-proof your ICT strategy 
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Improved network performance and resilience 
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Cost savings across network and data centre infrastructure
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Rapid deployment of digital strategies 

COLOCATION SERVICES

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Data centres are crucial to the digital economy as they facilitate the flow of data between various entities such as end-users, enterprises, and cloud providers. Teraco's data centres offer a 99.999% uptime guarantee and are designed to house mission-critical data and infrastructure. Clients who colocate their servers and networking operations at Teraco's data centres have access to a wide range of connectivity options, stringent security measures, and optimal operating conditions. Teraco's data centres are built to the highest global standards and provide an ideal solution for businesses to protect their data. 

Teraco manages colocation data centres in Johannesburg, Cape Town, and Durban, providing businesses with a secure and reliable home for their data. This vendor-neutral approach offers enterprises the freedom to choose the providers and services that best suit their needs, without being tied to one carrier or ISP. 

Teraco is part-owned by Digital Realty (NYSE: DLR) – offering clients a global data centre platform designed to enable digital business to scale within a highly connected data community across >285 data centres in 50 metros and 26 countries on six continents – and a consortium of private equity investors, including Berkshire Partners LLC and Permira. 

Teraco’s data centre environments provide:
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  • Uncompromising security 
  • Guaranteed power – 99.999% SLA 
  • Advanced cooling and environmental conditioning 
  • Environmentally friendly fire suppression
  • Comprehensive building management 
  • Convenient locations 
  • Experienced and professional support teams 
  • PCI-DSS, ISAE 3402, ISO9001, ISO27001, ISO50001, ISO14001 certification

INTERCONNECTION

CLIENTS BENEFIT FROM HIGHLY SECURE, DIRECT INTERCONNECTION TO THE TERACO DIGITAL ECOSYSTEM COMPRISING:

All major cloud on-ramps, including Microsoft ExpressRoute, AWS Direct Connect, Google Cloud Connect, and Oracle Cloud FastConnect 

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Direct access to over 300 network providers including carriers, terrestrial fibre, satellite connectivity and submarine cables 

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Direct access to over 50 global content providers 

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Direct access to over 150 IT services providers 

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Direct access to over 70 enterprises and 60 financial services providers 

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Direct access to diverse Internet eXchange Points (IXPs) – NAPAfrica and .INXT

Key Benefits
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Teraco's interconnection system offers flexible and scalable options for connecting to networks and upstream service providers in a changing internet landscape. Clients have direct access to a large partner ecosystem that can help accelerate growth, including over 300 network operators and global content providers. Teraco's interconnection services offer cost-saving opportunities, increased network reach, improved resilience, network reliability, and lower latency. In a neutral data centre environment, there are no capacity limitations, allowing for endless opportunities to connect globally. 

Teraco partners with all the major global cloud operators to enable clients to establish private, low-cost, high-capacity, secure, SLA-based connections with reduced latency, and improved uptime and reliability. The interconnection hub within Teraco's data centre facilities allows for quick, seamless, and secure endpoint connections. 

PHYSICAL CROSS-CONNECTS

A CROSS-CONNECT IS A POINT-TO-POINT CABLE BETWEEN VARIOUS CLIENTS WITHIN THE SAME TERACO DATA CENTRE.

Teraco's physical cross-connects offer cost savings, reduced latency, and improved resilience. They eliminate the need for expensive fibre and are installed within 72 hours, providing the fastest turnaround time at the lowest cost. Teraco's facilities have multiple entry points, allowing for the deployment of diverse networks within the data centre. Clients have unrestricted access to connect to Africa's largest ecosystem in a neutral environment. 

ON-RAMPING TO
THE CLOUD

Teraco's Africa Cloud Exchange (ACX) allows enterprises to deploy hybrid and multi-cloud strategies by placing their network infrastructure adjacent to cloud on-ramps. This service improves the performance of hybrid- and multi-cloud environments by providing secure and flexible network connections to a range of local and global cloud service providers. Interconnected network architecture enables improved cloud application performance, reduced latency, on-demand scaling, lower network costs, and a better cloud experience for end-users.
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Key Benefits
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  • On-ramp to Microsoft ExpressRoute, AWS Direct Connect, Google Cloud Connect, and Oracle Cloud FastConnect. 
  • Connect to more clouds – connect directly and privately to more of the local and global cloud providers you use every day. 
  • Easy access to build a multi-cloud environment – gain automated, near real-time provisioning to multiple cloud service providers. 
  • Increase security – minimise security threats with private connections to your digital ecosystems, bypassing the public internet. 
  • Improve performance – enhance cloud application performance \u2028and reduce latency by extending your private network with platform Teraco and connecting directly to the digital edge of your cloud service providers. 
  • Lower cost – reduce your total cost of private network connectivity to cloud service providers.

SECURITY
THROUGH PLATFORM
TERACO

The increasing amount of enterprise data being processed outside of traditional in-house data centres has led to a decentralised, cloud-enabled strategy for data storage and processing. This new strategy requires collaboration and a focus on data security solutions that complement hybrid and multi-cloud strategies. 

Teraco's interconnected marketplace provides a range of security service providers and cloud on-ramps to address these concerns. Interconnection within Teraco facilities is done through layer 1 connections, bypassing the public internet for increased security. Platform Teraco simplifies network and data security for businesses, providing secure solutions at the digital edge. 

EXPLORE PLATFORM TERACO
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MARKETPLACE: CONNECT TO CUSTOMERS
AND BUSINESS PARTNERS

Teraco data centres offer more than just vendor- and cloud-neutral colocation services. The Teraco Marketplace is a digital ecosystem that includes large enterprise organisations and various service providers in cloud, content, security, storage, and financial services. Colocating in a Teraco data centre provides opportunities to form new interconnections with business partners and networks. The Teraco Marketplace offers a growing ecosystem and is the easiest way for enterprises and service providers to find and connect with one another.

TAKE ADVANTAGE OF INTERNET PEERING

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In a world where the ease of interconnection, seamless peering arrangements and platform reliability are essential, the NAPAfrica IXP delivers unmatched value. Located within Teraco data centre facilities in Cape Town, Durban, and Johannesburg, NAPAfrica’s founding goal is to help make internet access more accessible for the continent. 

NAPAfrica ensures a reliable exchange of internet traffic with improved performance. The NAPAfrica peering point allows multiple enterprises, network operators, content delivery networks (CDNs), and cloud service providers to peer locally, keeping African traffic within the continent. Peer at Africa’s largest IXP and gain direct access to over 380 unique networks, 70% of the largest internet companies, 80% of the largest global CDNs, and 250 telecommunication providers. NAPAfrica is a direct interconnection point for over 20 countries in the southern African region. 

The advantages of an IXP include:
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  • Reduced internet access costs 
  • Increased capacity and reduced latency 
  • Reliable exchange of traffic 
  • Improved network performance 

SUPPORT SERVICES

Teraco’s Service Level Agreements (SLAs) tightly define the operations environment and the performance of the technical support and service management teams. The effective and highly qualified data centre support team provides a skilled, round-the-clock service core to Teraco’s offering, with response times governed by the SLA. The effective and highly qualified data centre support team provides a skilled, round-the-clock service core to Teraco’s offering, with response times governed by the SLA. 
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Remote hands support is offered 24/7 so clients can use Teraco resources for convenience. 
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A client portal to access data centre information, log support tickets, and onsite access control from anywhere and at any time. 
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A convenient mobile application to log access requests.